Collection Orders

This option is only for orders collected by yourself or an appointed person - not for courier collections. If you choose this option, your order will not be packed into sealed cartons.

Orders can be collected at our premises the moment you have received your invoice and sms confirmation.

Please ensure to supply your client code to person collecting on your behalf.

Please note: Eft payments for collection orders must reflect in our bank account, before goods will be released.

Courier Orders

Courier orders will be packed in sealed cartons. When placing an order please stipulate which shipping option you require - own / "our" courier.  If using own courier please inform us which company will collect on your behalf and ensure they know your client code.

We use The Courier Guy for all our shipping.

Once order packed, we will obtain quotes from courier and provide you with the most cost effective options. Keep in mind that couriers charge per weight or volume - whichever is the most will be used to calculate shipping.

Once you received an invoice with our banking details you can do and eft and mail proof to

A sms acknowledging receipt of proof will be sent and parcel will be given to the assigned courier. Depending on option chosen your parcel will reach you within 24 – 72 hours. We do not accept any liability for delayed delivery / loss / damage of the item/s caused by any third party.

A further sms / email will be sent notifying you that the parcel has been shipped and providing you with the tracking number.

Site to track courier parcels :-

Delivery Schedule & Costs

From time to time, we do still deliver to certain areas as parcels either too big for courier or courier costs too high.

A fuel surcharge of R100-00 will be charged for these orders in Gauteng area.  Other areas will be quoted once order received.

Nelspruit, Hazyview, White River - monthly delivery.  Please contact us for dates or ask our sales team to add you to the delivery notification list.

Please note that all orders must be paid before delivery.  (We do not accept payment on delivery.)

Always arrange to be at your premises on the day of delivery. (Else make other arrangements) We often get to salons and no one there to receive goods. In this case, goods will be re-send on courier and you will be liable for both charges.

Damaged Shipments

Once you have received your goods, please check thoroughly against invoice. If an item is received and it is either damaged or faulty or an item has not been received at all, please call our Customer Relations within 48 hours. No claims can be accepted after this period. If after investigating the error, we find we are at fault, we will correct the problem at no extra cost to you.